What Are Jobs In Cisco? Career Paths Explained

Cisco Systems, Inc. is a multinational technology conglomerate that develops, manufactures, and sells networking hardware, software, and telecommunications equipment. With a wide range of products and services, Cisco offers various job opportunities across different fields, including engineering, sales, marketing, and customer support. In this article, we will explore the different career paths available in Cisco and provide an overview of the job roles and responsibilities.

Engineering Jobs in Cisco

Cisco’s engineering team is responsible for designing, developing, and testing the company’s products and solutions. Some of the key engineering jobs in Cisco include:

Software Engineer

A software engineer at Cisco is responsible for designing, developing, and testing software applications and systems. They work on a wide range of products, including networking software, cybersecurity solutions, and collaboration tools. Key skills required for this role include programming languages such as Java, Python, and C++, as well as experience with Agile development methodologies. Software engineers at Cisco can expect to work on complex projects, collaborate with cross-functional teams, and contribute to the development of innovative products and solutions.

Network Engineer

A network engineer at Cisco is responsible for designing, implementing, and maintaining computer networks and systems. They work on a wide range of networking technologies, including routers, switches, and firewalls. Key skills required for this role include experience with network protocols such as TCP/IP, DNS, and DHCP, as well as knowledge of networking hardware and software. Network engineers at Cisco can expect to work on complex network architectures, troubleshoot network issues, and ensure the security and reliability of Cisco’s products and solutions.

Cybersecurity Engineer

A cybersecurity engineer at Cisco is responsible for designing, implementing, and maintaining cybersecurity solutions to protect against threats and vulnerabilities. They work on a wide range of cybersecurity products and technologies, including firewalls, intrusion prevention systems, and encryption solutions. Key skills required for this role include experience with cybersecurity frameworks such as NIST and ISO 27001, as well as knowledge of threat intelligence and incident response. Cybersecurity engineers at Cisco can expect to work on complex cybersecurity projects, collaborate with cross-functional teams, and contribute to the development of innovative cybersecurity solutions.

Sales and Marketing Jobs in Cisco

Cisco’s sales and marketing team is responsible for promoting and selling the company’s products and solutions to customers. Some of the key sales and marketing jobs in Cisco include:

Sales Account Manager

A sales account manager at Cisco is responsible for managing and growing sales relationships with customers. They work closely with customers to understand their needs and provide tailored solutions to meet their requirements. Key skills required for this role include excellent communication and interpersonal skills, as well as experience with sales forecasting and planning. Sales account managers at Cisco can expect to work on complex sales projects, collaborate with cross-functional teams, and contribute to the growth and success of Cisco’s sales organization.

Marketing Manager

A marketing manager at Cisco is responsible for developing and executing marketing campaigns to promote the company’s products and solutions. They work on a wide range of marketing channels, including social media, content marketing, and event marketing. Key skills required for this role include experience with marketing automation platforms such as Marketo and Pardot, as well as knowledge of marketing analytics and metrics. Marketing managers at Cisco can expect to work on complex marketing projects, collaborate with cross-functional teams, and contribute to the development of innovative marketing campaigns and strategies.

Product Manager

A product manager at Cisco is responsible for defining and delivering products and solutions that meet the evolving needs of customers. They work closely with cross-functional teams, including engineering, sales, and marketing, to develop and launch new products and solutions. Key skills required for this role include experience with product development methodologies such as Agile and Scrum, as well as knowledge of market trends and customer needs. Product managers at Cisco can expect to work on complex product development projects, collaborate with cross-functional teams, and contribute to the growth and success of Cisco’s product portfolio.

Customer Support Jobs in Cisco

Cisco’s customer support team is responsible for providing technical support and assistance to customers. Some of the key customer support jobs in Cisco include:

Technical Support Engineer

A technical support engineer at Cisco is responsible for providing technical support and assistance to customers. They work on a wide range of products and technologies, including networking, cybersecurity, and collaboration solutions. Key skills required for this role include experience with troubleshooting and debugging techniques, as well as knowledge of Cisco’s products and solutions. Technical support engineers at Cisco can expect to work on complex technical support projects, collaborate with cross-functional teams, and contribute to the development of innovative technical support solutions.

Customer Success Manager

A customer success manager at Cisco is responsible for ensuring customer satisfaction and success with the company’s products and solutions. They work closely with customers to understand their needs and provide tailored solutions to meet their requirements. Key skills required for this role include excellent communication and interpersonal skills, as well as experience with customer success methodologies such as customer journey mapping and metrics. Customer success managers at Cisco can expect to work on complex customer success projects, collaborate with cross-functional teams, and contribute to the growth and success of Cisco’s customer success organization.

Field Engineer

A field engineer at Cisco is responsible for providing on-site technical support and assistance to customers. They work on a wide range of products and technologies, including networking, cybersecurity, and collaboration solutions. Key skills required for this role include experience with on-site technical support and field service management, as well as knowledge of Cisco’s products and solutions. Field engineers at Cisco can expect to work on complex on-site technical support projects, collaborate with cross-functional teams, and contribute to the development of innovative field service solutions.