Umass Parking Services: Park Smarter

The University of Massachusetts (UMass) Parking Services is dedicated to providing a safe and efficient parking experience for students, faculty, staff, and visitors. With a strong focus on sustainability and customer satisfaction, UMass Parking Services aims to make parking on campus as convenient and hassle-free as possible. By leveraging cutting-edge technology and innovative strategies, the department encourages parkers to "Park Smarter," reducing congestion, promoting alternative modes of transportation, and minimizing the university's environmental footprint.
Overview of UMass Parking Services

UMass Parking Services manages over 15,000 parking spaces across the Amherst campus, including garages, lots, and street parking. The department is responsible for enforcing parking regulations, maintaining parking facilities, and providing assistance to parkers. To accommodate the diverse needs of the university community, UMass Parking Services offers a range of parking options, including daily parking, permit parking, and special event parking. By offering flexible and affordable parking solutions, the department aims to support the academic, research, and extracurricular activities that take place on campus.
Parking Options and Regulations
UMass Parking Services offers various parking options to cater to different needs and preferences. These include:
- Daily parking: Available in designated lots and garages, daily parking allows visitors and guests to park on campus for a flat fee.
- Permit parking: Faculty, staff, and students can purchase parking permits, which grant access to designated parking areas for a specified period.
- Special event parking: UMass Parking Services provides parking accommodations for concerts, athletic events, and other large gatherings on campus.
It is essential to note that parking on campus is subject to specific regulations and restrictions. Parkers must adhere to posted signs, park within designated areas, and display valid permits or payment receipts to avoid citations and fines.
Technological Innovations
UMass Parking Services has implemented several technological innovations to enhance the parking experience. These include:
- Mobile payment systems: Parkers can use mobile apps to pay for parking, reducing the need for cash and coin transactions.
- License plate recognition (LPR) technology: This system uses cameras to capture license plate numbers, allowing for efficient enforcement and reducing the need for physical permits.
- Parking guidance systems: Digital signs and mobile apps provide real-time information on parking availability, helping parkers quickly find open spaces.
These technological advancements not only improve the parking experience but also enable UMass Parking Services to collect valuable data on parking patterns and trends, informing future infrastructure development and policy decisions.
Parking Option | Rate | Location |
---|---|---|
Daily parking | $5-$10 | Designated lots and garages |
Permit parking | $200-$500 per semester | Designated permit areas |
Special event parking | $10-$20 | Designated event parking areas |

Sustainability Initiatives

UMass Parking Services is committed to reducing the university’s environmental impact through sustainable parking practices. Some initiatives include:
- Carpooling and ride-sharing programs: Encouraging students, faculty, and staff to share rides reduces the number of vehicles on campus, decreasing emissions and congestion.
- Electric vehicle charging stations: UMass Parking Services has installed EV charging stations in select parking garages, supporting the adoption of eco-friendly transportation options.
- Bicycle-friendly infrastructure: The university has implemented bike lanes, bike-share programs, and secure bike storage facilities to promote cycling as a sustainable mode of transportation.
By promoting sustainable transportation options and reducing reliance on single-occupancy vehicles, UMass Parking Services contributes to the university’s broader sustainability goals, enhancing the health and well-being of the campus community and minimizing its environmental footprint.
Future Developments
UMass Parking Services is continually evaluating and improving its services to meet the evolving needs of the university community. Future developments may include:
- Expanded mobile payment options: Integrating mobile payment systems with other university services, such as student accounts and employee payroll, to enhance convenience and reduce administrative burdens.
- Smart parking technologies: Implementing advanced parking guidance systems, using real-time data and analytics to optimize parking capacity and reduce congestion.
- Increased emphasis on alternative modes of transportation: Promoting walking, cycling, and public transportation through infrastructure investments, educational campaigns, and incentive programs.
By staying at the forefront of parking technology and innovation, UMass Parking Services can provide a safer, more efficient, and more sustainable parking experience, supporting the university’s mission to foster a vibrant and inclusive community.
What are the hours of operation for UMass Parking Services?
+UMass Parking Services is open Monday through Friday, 8:00 AM to 5:00 PM, and can be reached at (413) 545-3011 or parking@umass.edu.
How do I purchase a parking permit?
+Parking permits can be purchased online through the UMass Parking Services website or in person at the Parking Services office. A valid UMass ID and proof of registration are required.
What are the consequences of parking without a valid permit or payment?
+Parking without a valid permit or payment may result in a citation and fine. Repeated offenses may lead to additional penalties, including immobilization or towing of the vehicle.