The Lucile Packard Children's Hospital (LPCH) Outpatient Pharmacy is a comprehensive pharmacy service designed to meet the unique needs of pediatric patients and their families. Located within the hospital, the outpatient pharmacy provides a wide range of services, including medication dispensing, counseling, and education. The pharmacy is staffed by a team of experienced pharmacists, pharmacy technicians, and support staff who are dedicated to providing high-quality patient care.
Services Offered
The LPCH Outpatient Pharmacy offers a variety of services to support the medication needs of pediatric patients. These services include:
- Medication dispensing: The pharmacy dispenses a wide range of medications, including prescription and over-the-counter medications.
- Medication counseling: Pharmacists and pharmacy technicians provide counseling to patients and their families on the proper use of medications, potential side effects, and interactions with other medications.
- Medication education: The pharmacy staff provides education on medication management, including tips on how to take medications correctly, how to store medications safely, and how to monitor for potential side effects.
- Specialty medications: The pharmacy offers a range of specialty medications, including medications for rare and complex diseases.
- Compounding: The pharmacy offers compounding services, which involve preparing customized medications for patients who require specific formulations or concentrations.
Pharmacy Staff
The LPCH Outpatient Pharmacy is staffed by a team of experienced and dedicated professionals, including:
Pharmacists: The pharmacy is staffed by licensed pharmacists who have expertise in pediatric pharmacy practice. They are responsible for dispensing medications, providing medication counseling, and monitoring patients for potential side effects.
Pediatric pharmacy specialists are trained to manage the complex medication needs of pediatric patients, including those with rare and complex diseases.
Pharmacy Technicians: Pharmacy technicians assist pharmacists with dispensing medications, processing prescriptions, and performing administrative tasks.
Support Staff: The pharmacy is also supported by a team of administrative staff, including receptionists and clerks, who are responsible for managing patient records, processing payments, and performing other administrative tasks.
| Pharmacy Service | Description |
|---|---|
| Medication Dispensing | Dispensing of prescription and over-the-counter medications |
| Medication Counseling | Counseling on proper use of medications, potential side effects, and interactions |
| Medication Education | Education on medication management, including tips on taking medications correctly and monitoring for side effects |
| Specialty Medications | Offering of specialty medications for rare and complex diseases |
| Compounding | Preparing customized medications for patients with specific needs |
Quality and Safety
The LPCH Outpatient Pharmacy is committed to providing high-quality and safe care to patients. The pharmacy has implemented a range of quality and safety initiatives, including:
- Barcode scanning: The pharmacy uses barcode scanning to verify medications and ensure accuracy.
- Automated dispensing: The pharmacy uses automated dispensing systems to reduce errors and improve efficiency.
- Quality monitoring: The pharmacy regularly monitors quality metrics, including medication error rates and patient satisfaction scores.
- Staff training: The pharmacy staff receives regular training on quality and safety initiatives, including medication safety and patient communication.
Patient Satisfaction
Patient satisfaction is a top priority at the LPCH Outpatient Pharmacy. The pharmacy regularly surveys patients and their families to gather feedback and identify areas for improvement. The pharmacy has implemented a range of initiatives to improve patient satisfaction, including:
Extended hours: The pharmacy offers extended hours to accommodate the needs of patients and their families.
Convenient location: The pharmacy is located within the hospital, making it easily accessible to patients and their families.
Language services: The pharmacy offers language services, including interpretation and translation, to support patients and their families who speak languages other than English.
What services does the LPCH Outpatient Pharmacy offer?
+The LPCH Outpatient Pharmacy offers a range of services, including medication dispensing, counseling, and education. The pharmacy also offers specialty medications, compounding, and language services.
How do I contact the LPCH Outpatient Pharmacy?
+You can contact the LPCH Outpatient Pharmacy by phone or in person. The pharmacy is located within the hospital and is open Monday through Friday from 8am to 6pm.
What are the pharmacy’s hours of operation?
+The LPCH Outpatient Pharmacy is open Monday through Friday from 8am to 6pm. The pharmacy is closed on weekends and holidays.
